STANFORD PARENTS' CLUB
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FAQS


How do I place an order?
      
Click on any image and an ordering page will appear.​

I missed the deadline! Is there a number I can call to get a last minute delivery?
    No, sorry. We need seven days advance notice to get orders into the bakery and deliverers assigned. All our deliverers are local parents who volunteer their time. We have delivered many belated birthday goodies to students who are thrilled to receive treats. Scroll down to the bottom of this page for local stores that might deliver on short notice.
  

Why is the date that I want to specify for delivery is not available?
    We deliver 3 days a week on Monday, Wednesday, and Friday except on football game days at
    Stanford and school holidays.   We cannot deliver outside of these days of the week.
 

Do cookies, brownies, cupcakes, or tarts contain nuts?
    These products do not contain nuts. However, all items are made in a bakery that is not nut-free. 
       
How many cookies do I get in a cookie order?
    There are twelve delicious cookies in each order.

Do you provide plates and forks with cake orders?
    Plate kits with plates, napkins, forks, and a knife are included with cake orders. 

I don’t want to miss the 7 day deadline for placing an order but I don’t have my student’s dorm information?
    Place the order for your student.  In the notes, specify that you will email the dorm and room number as        
    soon as it becomes available to spcdeliveryteam@gmail.com.

Does my student need to be present to receive a delivery?
    If your student is not "at home", the deliverer will leave your item with a roommate, another   
    student on the same floor or in a dorm kitchen.   A note will be left under the student's door
    indicating where the item is located and/or a text message is sent to the student after the delivery is made.  
​  

    *Students who live in apartments will be contacted by the deliverer to make arrangements on when to meet
     because there are  no communal kitchens.
​

What time of day do you deliver?
    Our volunteers will deliver anywhere from 11-3 pm.  We cannot accept requests to deliver at a
    specific time.  

Why is the date that I want to specify for delivery is not available?
    We deliver 3 days a week on Monday, Wednesday, and Friday except on football game days at
    Stanford and school holidays.   We cannot deliver outside of these days of the week.

Can you deliver my student’s cake to another location other than student housing?
    We deliver to residential on-campus housing.  We cannot deliver to off-campus locations.

I missed the deadline! Is there a number I can call to get a last minute delivery?
    No, sorry. We need seven days advance notice to get orders into the bakery and deliverers assigned. All our deliverers are local parents who volunteer their time. We have delivered many belated birthday goodies to students who are thrilled to receive treats.


Who delivers my order?
     Local members of the Stanford Parents' Club. Click here for  "Delivery Teams".

Here is a list of local stores that might be able to deliver on short notice.

    All The Buzz Gifts
    www.allthebuzzgifts.com
    408.504.3703 - baskets which can include sweet treats, fruit, nuts, gluten free or vegan items

    Draeger’s Market
    Menlo Park  (650) 324-7700  Flowers, Fruit baskets or cakes

    Sprinkles 
    Palo Alto   (650) 323-9300  dozen small cupcakes or large cupcakes 



Parents' Club of Stanford University
P.O. BOX 19444  Stanford, CA 94309
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